Privacy Policy

Effective Date: January 1, 2025

1. Introduction

Welcome to PlayTimeCanada LTD.
PlayTimeCanada LTD (“we”, “our”, or “us”) operates PlayTimeCanada.com (“Service”).
This Privacy Policy describes how we collect, protect, and share your data when you use our Service.
By using our Service, you consent to the collection and use of your information as outlined here.
Unless otherwise stated, the terms used here carry the same meaning as in our Terms and Conditions.
Together, our Terms and Conditions and this Privacy Policy form the full agreement that governs your use of the Service.

2. Definitions

Service: The PlayTimeCanada.com website operated by PlayTimeCanada LTD.
Personal Data: Information that identifies an individual, either alone or with other data.
Usage Data: Automatically collected data such as page views, duration, and device info.
Cookies: Small files stored on your device to improve functionality.
Data Controller: The entity (us) that determines how and why your data is processed.
Data Processors (Service Providers): Third parties that help us process your data.
Data Subject: You—the individual whose data we process.
User: Anyone using our Service; equivalent to the Data Subject.

3. Data Collection and Use

We collect various types of data to provide, maintain, and improve our Service.

4. Types of Data Collected

Personal Data:

Email address
First and last name
Phone number
Address (Country, State, Province, ZIP/Postal code, City)
Cookies and Usage Data

This data may be used to send you newsletters, promotions, and other updates. You can unsubscribe at any time.

Usage Data:

We collect data such as your IP address, browser type, version, pages visited, time and date, time spent on pages, device identifiers, and diagnostic data. Mobile users may also share device type and OS.

Tracking & Cookies Data:

Cookies and similar tracking tools help us enhance your experience. You can configure your browser to refuse cookies, but some features may not work properly.

Session Cookies – for core functionality
Preference Cookies – to remember your settings
Security Cookies – to enhance security
Advertising Cookies – for personalized ads

Other Data:

We may collect demographic and background data such as age, gender, education, employment, birth details, and residency status when relevant.

5. Use of Data

Provide and maintain the Service
Notify you about changes to the Service
Enable interactive features
Provide customer support
Analyze usage to improve performance
Monitor usage trends
Detect and fix technical issues
Send billing and account notifications
Send updates, news, and offers relevant to your interests
Fulfill any other purpose we disclose or you consent to

6. Retention of Data

We retain Personal Data only as long as needed to fulfill the purposes described. We also retain data for legal compliance, dispute resolution, and enforcing agreements. Usage Data may be retained for analytics and security.

7. Transfer of Data

Your data may be stored or processed in countries outside your own. By using the Service, you agree to this transfer. We take appropriate steps to ensure your data is securely handled according to this policy.

8. Disclosure of Data

Your data may be shared in the following situations:

Law Enforcement: When legally required
Business Transfers: During a merger, acquisition, or asset sale
Other Cases:
- With affiliates and subsidiaries
- With trusted service providers and contractors
- To fulfill a purpose described when collected
- With your consent
- To protect rights, property, or safety of users or the public

9. Data Security

While no method of transmission is 100% secure, we use commercially acceptable methods to protect your data. We take data protection seriously but cannot guarantee absolute security.

10. Your GDPR Rights

If you’re in the EU or EEA, you have rights including to access, correct, delete, or restrict use of your Personal Data. You may also withdraw consent at any time. Email hello@PlayTimeCanada.com to make a request.

Access your personal data
Correct inaccurate information
Request deletion
Restrict or object to processing
Request data portability
Withdraw consent at any time

We may ask for ID verification before fulfilling your request. You may also contact a Data Protection Authority if you have concerns.

11. Your CalOPPA Rights

Under CalOPPA, we disclose our data practices, allow anonymous browsing, and provide an easily accessible privacy policy.

View the site anonymously
Privacy policy linked on our homepage
We update the policy and display changes here
You may contact us to update your information
We do not track users when “Do Not Track” is enabled

12. Your CCPA Rights

California residents can request details about collected data, request deletion, or opt out of data sale (we do not sell personal data). To exercise rights, email hello@PlayTimeCanada.com.

13. Service Providers

We may use third-party providers to host, analyze, or support our Service. They only access necessary data and are bound to confidentiality.

14. Analytics

We use third-party analytics tools to monitor usage and improve the Service.

15. CI/CD Tools

Our deployment and development process may use third-party continuous integration and delivery tools.

16. Advertising

We may allow third-party ads that help fund our Service. These may use cookies to tailor content.

17. Behavioral Remarketing

We may run remarketing ads through external sites to reach users who previously visited our Service, using cookies to track visits.

18. Links to Other Sites

We may link to third-party websites. We are not responsible for their content or privacy policies. Review them separately before providing data.

19. Children’s Privacy

Our Service is not intended for children under 18. If we learn we’ve collected data from a minor, we will delete it. Please notify us if you believe this has happened.

20. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page. Please check back periodically.

21. Contact Us

If you have any questions about this Privacy Policy, email us at hello@PlayTimeCanada.com.